Terms of Service

These terms govern your use of the WashCare India website and our doorstep washing machine repair and maintenance services. By booking a service or using this website, you agree to these terms.

Independent service provider

WashCare India is an independent repair and maintenance provider. We are not an authorised dealer, distributor, franchise or representative of LG, Samsung, IFB, Whirlpool, Bosch, Godrej, Haier, Panasonic, Voltas Beko, Siemens or any other appliance manufacturer referenced on this site. Any manufacturer warranty on your appliance is separate from, and unaffected by, services booked with us unless explicitly stated.

Bookings and pricing

• Visit and diagnosis charges are payable at the time of the technician's visit.
• A final repair quote is shared after diagnosis and requires your approval before work begins.
• Spare part prices vary by brand, model and availability and are communicated before fitting.

Service warranty

Repairs and replaced parts carry a 90-day service warranty against the same reported fault, provided the appliance is used normally and has not been serviced by a third party in the interim.

Cancellations and rescheduling

You may reschedule or cancel a booking by calling or messaging us before the technician is dispatched. Repeated no-shows may attract a nominal visit charge.

Limitation of liability

While we take reasonable care in every repair, WashCare India is not liable for pre-existing damage, cosmetic wear, or issues unrelated to the reported fault. Our liability for any claim is limited to the amount paid for the specific service.

Website use

Content on this website is for general information. We aim to keep pricing and coverage details accurate but they may change without prior notice.

Governing law

These terms are governed by the laws of India, with courts at our registered place of business having jurisdiction.

Contact

Questions about these terms can be sent to support@washcareindia.in.